Returns

Returning New Items
If you have change your mind and want to return a product purchased from Xtreme Autos then you have 7 days to do so. In the case of new items the returned goods must be in a resale condition, unopened, and any goods or accessories that accompany the returned product must also come back to us in an unused condition.

If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 7 days of receiving the item.  Please note that any refunds will be less all postage costs. Include your name, address, reference number and reason for return.

Please remember that new products which are defective on arrival need to be reported  to us either by phone or email before the 7day return period expires.

 

Returning Used Items

We will not accept returns simply because you have changed your mind so please read the description of what you are purchasing. We will only accept returns under our 60 day warranty on used items, after which we will offer a repair (if possible) or offer a replacement. Please Include your name, address, reference number and reason for return by the methods above.

All items which you are returning to us for whatever reason must be sent by a trackable postal service and the tracking number must be supplied to us for our reference

Xtreme Autos shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person who wishes to return an item to us.

Once your goods are back at our warehouse, your goods will be inspected and under the terms and conditions of the sale we will either fix, replace or issue a refund.  Please allow 5-7 working days for any refund to reach your account. Cash payments, cheques and bank transfer will require your bank details, IBAN/SWIFT, to proceed with the refund to your account.

Please post returns to the following address:

Xtreme Autos

Witches Lane,

Cork Road,

Waterford City,

Ireland

 

Tel: +353 51 351051

Email: info@XtremeAutos.ie

 

Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred and a full refund if monies have already been taken. You can cancel an order  by phoning us on +353 51 351051 within 48 hours of the order been placed with us,once the item has been shipped you can no longer cancel the order and you will have to follow the normal procedure for returning an item

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